Using Credits

If you have a credit in your account, you may use it to pay for programming when registering online. If the credit is in the current season (for example if you cancelled a week of summer camp and wanted to enroll in another week that same summer), it will automatically be applied to your cart when you are adding new sessions, so when you go to check out you will see the remaining balance.

If you have credit remaining from a previous system, please contact the office so that we can transfer it into the current season.

The above applies when you are using your account credit to pay for any program that uses our online registration system.

You may also use your account credit for birthday parties, custom quests, and merchandise from our online store. To do so, please contact the office.


We are prepared to refund your full payment if necessary.  Please know that summer tuition helps to support the core team of office and management staff who work year-round to prepare for the summer camp.  If all of our families who have already registered for in-person summer programs ask for a full refund, it will be financially devastating to us. In the spirit of supporting our small business, we hope that you might consider one of the following options:

  1. Use your credit towards an online summer program. See using credits.
  2. Ask for a partial refund, leaving some of your payment in your account as a credit for future programs in 2022 or beyond.
  3. Use some of your credit towards merchandise from our online store.

To request a refund, email us at . Please allow up to 2 weeks for the refund to be fully processed.

Request a Refund