Free changes this summer!

Due to the ever-changing nature of the COVID situation, we recognize that parents may end up needing to make changes to their reservations as the situation evolves.  For the summer of 2020, parents may change their reservations with no related fees. We ask that you give us at least a week’s notice if possible to change your reservation- this includes switching weeks, switching from online programs to in-person programs, and/ or canceling your registration altogether. 

Canceling Your Registration

We know that in the time of COVID-19 plans may need to change suddenly. This summer we are doing away with our typical cancellation and session change fees.

  • In order to change or cancel your registration, you’ll need to contact the office. You cannot make these changes from your online account.
  • You may be wondering about your payments and refunds. Our cancellation policy allows for a full refund of all payments made for summer camp programs.
  • We are prepared to refund your full payment if necessary.  Please know that summer tuition helps to support the core team of office and management staff who work year-round to prepare for the summer camp.  If all of our families who have already registered for in-person summer programs ask for a full refund, it will be financially devastating to us. In the spirit of supporting our small business, we hope that you might consider one of the following options:
    1. Use your credit towards an online summer program. See using credits.
    2. Ask for a partial refund, leaving some of your payment in your account as a credit for future programs in 2020 or beyond.
    3. Use some of your credit towards merchandise from our online store.

Get In Touch

To change or cancel your registration, please contact us.

Contact Us