Payment

Some parents have experienced an issue with completing their payment through the registration portal. We have spoke with Campbrain, who runs the registration system, and it is not specific to us, but rather a wider issue that they are experiencing with their new payment processor and that they are actively working on fixing. In the meantime, they shared some tips with us: the new payment processor is getting blocked by some firewalls, and the solutions include changing browsers, clearing the cache, and using a public/home network instead of a work/school network which tend to be more restrictive. If you are experiencing problems, we can always complete your registration on the back-end as the most straightforward solution. To enable us to do so, please complete as much of the registration process as you can until you get to the payment section (this includes selecting your programs and filling out forms). Then call the office between the hours of 10:00 am and 2:00 pm or contact us by email and we will submit your registration and take a payment over the phone.

See Pay My Balance.

If you have a credit in your account, you may use it to pay for programming when registering online. If the credit is in the current season (for example if you cancelled a week of summer camp and wanted to enroll in another week that same summer), it will automatically be applied to your cart when you are adding new sessions, so when you go to check out you will see the remaining balance. If you have credit remaining from a previous system, please contact the office so that we can transfer it into the current season. The above applies when you are using your account credit to pay for any program that uses our online registration system. You may also use your account credit for birthday parties, custom quests, and merchandise from our online store. To do so, please contact the office.