FAQs2020-04-04T01:51:05+00:00
My quester wants to stay connected in between sessions, can they get their character sheet?2020-04-02T21:36:59+00:00

Absolutely!  Please send us an email and we can digitally send your a PDF character sheet to you for your child to look over.

I have a balance due. How do I make a payment?2020-04-04T03:41:34+00:00

Majestic Adventures can accept payment by check or by card, either over the phone or online. Online payments are our preferred method.

To Pay Online:

Please follow these steps to pay online:

  1. After logging in, on the home page, look under View My Registrations and the season. Click the View Details button. See screenshot.
  2. On the next page, below the Financial heading, click the New Payment button and enter your credit card information. You may also download a pdf account statement here. See screenshot.

Alternately, you can contact the office and arrange to pay by card over the phone, or mail us a check. Please be proactive and let us know as soon as you have registered if you are needing to pay by check or card over the phone, as your child’s registration cannot be completed until payment has been arranged.

To Pay by Check:

Please make your check out to “Majestic Adventures” (not ‘Adventure Quest’ or ‘Mystic Adventures’) and mail it to:

Majestic Adventures
1059 N State St
Bellingham, WA 98225

To Pay By Card Over the Phone:

Contact us and let us know some good times during business hours to call you for the payment. The best way to contact us is by emailing billing@majesticadventures.net . You may also call us at 360-836-0386, though our office hours vary and sometimes all of our staff are out at program sites and unable to process a payment at the time you call.

How do I see my most up-to-date account statement?

Follow Steps 1, and 2 above, and on the next page, below the Financial heading, click the ‘Download Printable Season Account Statement‘ link. Note: this will only show your account statement from the season you’re currently looking at. Other season’s statements can be accessed in those seasons (see Step 2 above), or you can email billing@majesticadventures.net to request a combined account statement for multiple seasons.

Questions? Comments? Concerns?

Please email billing@majesticadventures.net and we will be happy to help.

I have a credit in my account. How do I use it?2020-04-04T03:43:03+00:00

If you have a credit in your account, it will not by default get applied to your cart when you are adding new sessions, so when you go to check out you will see the full program price.  To see the credit reflected in your balance, follow the steps below:

  1. When you are on page 4/6: Choose a Payment Plan, select ‘Pay in Full by Check’ and click the Continue button.
  2. One the next page, click the Submit Application button. See screenshot.
  3. On the next page, to the right of the ‘Application Submitted‘ heading, click the Return Home button. See screenshot.
  4. On the home page, look under View My Registrations and the season. Click the View Details button. See screenshot.
  5. On the next page, below the Financial heading, click the New Payment button and enter your credit card information. You may also download a pdf account statement here. See screenshot.

Alternately, you can contact the office and arrange to pay by card over the phone, or mail us a check.

Can I register my child at the last minute (i.e. the weekend before a program begins)?2020-03-13T20:35:35+00:00

Registration for each program closes at midnight on the Thursday before the program begins. While we do our best to accommodate last minute registrations, we cannot guarantee that there will be space available. If you register for a program or decide to change into or out of a session after registration has closed, there will be an additional $25.00 late registration fee applied to your quest. It is best not to show up at the site on Monday morning expecting there to be space available. To register at the last minute (defined as midnight Thursday before a program begins), you must do the following:

  • Call the Majestic Adventures office number (360) 836-0386 and leave a detailed message with:
  • your child’s name and age
  • the location and type of program you want to register for
  • your name and contact information
  • Email us the same information to info@MajesticAdventures.net

We will contact you before 9:00 pm Sunday evening to inform you if we have a spot for your child. Payment is expected at this time. If this is the first time you are attending our program then you will need to register your child online prior to the start of camp so that we have the proper documentation to give to the Quest Leader.

What if I need to change a session that my child is registered for? 2020-03-13T20:15:48+00:00
  • We offer free session changes as long as you give us at least two weeks notice.
  • If you give us less than 2 weeks notice, there is a $15 session change fee.
  • If you need to change sessions within two business days of the program you’re currently registered for, the $25 late registration fee may be applied
What is your cancellation & rescheduling policy?2020-03-13T20:14:49+00:00

Because we know that emergencies come up and illnesses occur, we do our best to accommodate these situations.

  • If you cancel your registration with at least two weeks notice before the program begins, you will receive a full refund for the program you are cancelling.
  • If you cancel within two weeks of the program start date (but no later than two business days ), you will receive a “program credit” good for one year for the amount you paid for the program minus a $25 cancellation fee.
  • If you need to cancel within two business days, you will receive a “program credit” good for one year for the amount you paid for the program minus a $25 cancellation fee, and a $25 late registration fee. If we have denied others the ability to register, only half of the credit is granted.

You can apply cancellation credit towards another program or merchandise.

What is your EIN / Tax ID#?2020-03-13T20:12:43+00:00

Our EIN is: 82-4143752